Meet our team!
Rooted in lived experience.
Driven by compassion.
Focused on change.
Our team consists of devoted bilingual professionals who possess lived experience and are enthusiastic about bringing about a positive change in the lives of our clients.
From directors to caseworkers and volunteers, we collaboratively work to provide comprehensive support to the individuals we serve.
Oksana Kalala
Oksana is an award-winning social entrepreneur with a professional background in the NHS and a long-standing commitment to social activism. Since 2015, she has been actively supporting migrants and refugees, combining frontline public-sector experience with deep, lived understanding of the challenges faced by new arrivals.
Through her work, Oksana identified a critical gap in resettlement support and safeguarding for new arrivals. This insight, alongside a strong desire to address systemic inequalities, led to the founding of New Arrivals Support CIC in 2022.
Since its establishment, NASCIC has grown from a small, local initiative into a nationally recognised social enterprise. Under Oksana’s leadership, the organisation is rooted in lived experience, advocacy, and safeguarding, with a clear mission to prevent inequality, promote integration, and support long-term stability for migrant communities.
FOUNDER and MANAGING DIRECTOR
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Nataliia Stonaieva
HEAD OF OPERATIONS
She oversees the day-to-day operations of New Arrivals Support CIC, helping services and projects run smoothly and efficiently. She coordinates internal processes, supports staff and ensures teams have the systems and resources needed to deliver high-quality support.
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Olena Podolska
UKRAINIAN SUPPORT GREENWICH — Team Leader
USG Project Bilingual Caseworker. She leads the team behind the Ukrainian Support Greenwich project and has been part of the organisation since its very beginning.
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Valentyna Gunchak
ADMINISTRATIVE ASSISTANT
She began as a volunteer providing admin support and is now employed, training to become an accountant — a true example of how volunteering can lead to new opportunities.
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Nadiia Balan
HR ADMINISTRATOR
She supports the organisation’s staff and HR processes, coordinating training, professional development, recruitment documentation and employee records. She helps ensure that team members have the guidance and resources they need to develop in their roles.
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Olha Radishevska
ESOL for OLDER UKRAINIANS & HERITAGE BOOKSHELF PROJECT — Project Lead
USG Project Bilingual Caseworker. She manages the Community Library “Heritage Bookshelf” and ESOL for older Ukrainians project, creating spaces for learning, culture, and connection.
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Yuliia Mazuryk
UKRAINIAN FAMILY UNDER 5 STAY & PLAY — Project Lead
USG Project Bilingual Caseworker. She manages the Maliatko family stay and play project, supporting parents and children within the community.
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Julia Botan
LEWISHAM UPE SUPPORT & 50+ WELLBEING — Project Lead
USG Project Bilingual Caseworker. She manages the 50+ Wellbeing project and the Lewisham UPE Support, helping service users in the community feel supported and connected.
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Alshaymaa Muhammed
VOLUNTEERS COORDINATOR
She is playing a key role in coordinating sessions and overseeing all volunteers helping in the ESOL for Afghan Women project, which delivers free English lessons to Afghan women.
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Mohammad Raufi
MULTILINGUAL CASEWORKER — GARS PROJECT
He is supporting families through every stage of resettlement. He works closely with families to help them access services, overcome challenges, and move towards independence.
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Ariana Masoud
MULTILINGUAL CASEWORKER — GARS PROJECT
She is working directly with newly arrived families, guiding them through housing, services, and daily life in the UK. From the initial move-in to long-term stability, she supports families in building independence.
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Anna Kanivets
YOUTH SERVICES LEAD
She coordinates engaging opportunities for children and young people, including sports, arts and crafts, workshops and social activities. She works closely with participants and partners to create safe, inclusive projects shaped by young people’s interests and needs.
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Veronika Shliakhova
YOUTH SERVICES LEAD
She leads youth projects focused on mental health, wellbeing and personal development. Through group sessions, creative activities and one-to-one support, she helps young people build confidence, develop new skills and feel connected to their community.