Ukrainian Support Greenwich (USG)

Bespoke bilingual signposting and advocacy support project for Ukrainian migrants on the Homes for Ukraine Resettlement Scheme that arrived in the Royal Borough of Greenwich after the 22nd of February 2022.

USG was rapidly developed in line with government and local authority strategies as an emergency response project to a Ukrainian war migration crisis.

How you can get support

You can access FREE support in 3 simple ways:

Submit a request form to get in touch with our team.
Call USG care workers for direct assistance (+447493421593).
Join our weekly drop-in session at Clockhouse Community Centre, Defiance Walk, London SE18 5QL (no pre-registration needed).

Submit request form

Who can get support

arrived to the UK after the 24th of February 2022,
you arrived in the UK under the Homes for Ukraine Resettlement Scheme
currently live or study in the London Royal Borough of Greenwich.

Join Drop-in session

Ukrainian Support Greenwich provides support on:

Education

Guidance on accessing schools, colleges, and training opportunities for all ages.
Personal budgeting

Support with managing money, planning expenses, and building financial independence.
Benefit entitlements

Help with understanding and applying for welfare benefits you may be eligible for.
Housing

Advice on housing options, tenancy rights, and finding safe accommodation.
Signposting and advocacy with immigration

Information, referrals, and advocacy to assist with immigration and visa matters.
Physical and mental health

Support in registering with healthcare services (GP) and accessing mental health resources.
ESOL and Enslish learning

Placement into English language classes suited to your skills and needs.
Employment

Guidance on job searching, applications, and preparing for work in the UK.
Volunteering

Opportunities to contribute to the community, gain skills, and build connections.
Work experience

Support in finding placements to gain practical experience and improve employability.

Join our Support Sessions

1-1 consultation with case worker

You can request a free one-to-one consultation with our caseworker.
This service is especially useful for people with low digital literacy or limited English. To arrange a meeting, please fill in the request form first. Do not travel to our office without a prior appointment.
Weekdays (Mon -Fri)
Time: 9:00 – 17:00
Location: Clockhouse Community Centre, Defiance Walk, London SE18 5QL, UK
Do not travel to our office without a prior appointment.

Register

Weekly Drop-In sessions

Free in-person help and advice from our team — no appointment needed.
We can support you with a wide range of questions and issues related to your integration into life in the UK.
Every Wednesday.
Time: 10:00 – 12:00
Location: Clockhouse Community Centre, Defiance Walk, London SE18 5QL, UK
No appointment needed.

Check Next Drop-In Date

Frequently Asked Questions

Please reach us at +447493421593 or +447493422002 if you cannot find an answer to your question.

You can get in touch with USG team by submitting a request form, calling our care workers at +447493421593, or visiting our weekly drop-in session at Clockhouse Community Centre, Defiance Walk, London SE18 5QL—no pre-registration needed.
Yes, all services provided by USG are completely free of charge for eligible individuals.
Yes, we can assist with job searches, CV preparation, and connecting you with work experience or volunteering opportunities to enhance your skills and employability.
If your needs are not listed, please contact us directly. Our team will do our best to assist you or connect you with the appropriate resources.

Feedback from our service users

“The meeting (drop-in session) was so friendly, welcoming, positive, filled with wonderful hospitality that I will remember it for a long time. This meeting helped me forget about all my troubles.”
“Case workers show high professionalism and friendliness. Everything is great”
“Care, support, and help every day. For me, this service is vital. I am endlessly grateful to you for everything. Everything is at the highest level.”
“An incredible team of wonderful people. I always get all the answers to my questions. Quality service in full. Thank you very much for all the support, which is so important for me and my family.”
"A quick and clear answer to my questions or current topics. It doesn’t require improvement; it is already at a high standard."

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This project is commissioned by London Royal Borough of Greenwich and thanks to their support since the project’s rollout on the 1st of June 2022, Ukrainian Support Greenwich has triaged and supported over 570 newly arrived Ukrainians.

Each year, we help hundreds of Ukrainian families who are newly arriving in the UK or moving into the borough, ensuring they receive the guidance and support they need to settle.